Measuring Customer Emotions a practical training course opens today with 2 courses.
The fundamentals course - £49.95 (includes everything you need to know about measuring customer emotions to build a model and start to use it.)
The fundamentals + exam course £149.95 (includes everything you need to know about measuring customer emotions to build a model and start to use it + exam. The exam includes developing an excel model which will be marked. Tutoring is part of the course)
The are already a number of the lectures available at Resources